Meet the Team at Glass Doctor of Athens

With 39 years in the glass industry, Frank Coulter brings a wealth of experience to Glass Doctor of Atlanta. While his responsibilities are many, he dedicates much of his day to leading the dispatching process. Outside of work, Frank enjoys running and spending time with his wife and their three dogs.

David and Meagan Nash bought Glass Doctor in 2017. They reside in Sugar Hill with their two kids and value family, quality service, and a strong team culture. Their focus is taking great care of both their customers and staff.

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Jalen is a member of the Dispatch Department at Glass Doctor of Atlanta, bringing six years of experience in the glass industry. He specializes in critical thinking and problem-solving, earning a reputation for his reliability and dedication. Outside of work, Jalen enjoys watching sports.

Seth is an Apartments Account Manager at Glass Doctor of Atlanta, bringing two years of experience in the glass industry with a focus on apartment and multi-family housing. He specializes in sales and client relationship management, consistently exceeding sales goals while delivering exceptional service. Outside of work, Seth enjoys relaxing and unwinding in his free time.

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Robert serves as Sales Manager at Glass Doctor of Atlanta, overseeing the day-to-day operations of the inside sales team. With two years of experience in the glass industry, he specializes in both flat and shower glass products, earning a reputation for his consistency, accuracy, and product expertise. Outside of work, Robert enjoys fishing and spending time with his dog at the park.

Clay is the Accounts Administrative Coordinator at Glass Doctor of Atlanta, bringing three years of inside sales experience and over a decade as a skilled barista. He specializes in data management and corporate compliance, earning recognition for his precision and attention to detail. Outside of work, Clay enjoys building model kits with his husband.

Andrew oversees technician management and materials ordering at Glass Doctor of Atlanta, bringing seven years of experience in order entry and workflow coordination. He specializes in streamlining operations and ensuring efficient service delivery, earning a reputation for his strong organizational skills. Outside of work, Andrew enjoys traveling to new countries and exploring different cultures.

Caitlin is the Operations Manager at Glass Doctor of Atlanta, bringing 13 years of customer service expertise and a talent for keeping operations running smoothly—when she’s not optimizing processes, she enjoys traveling, culinary treats with her husband, and spending time with family, friends, and her two dogs.

Vicky is the Residential Account Manager at Glass Doctor of Atlanta, bringing four years of experience managing single-family home accounts. She specializes in client relations and coordinating glass repair and replacement projects, earning a reputation for her dedication to customer satisfaction. Outside of work, Vicky enjoys spending time outdoors, exploring walking trails, and discovering new restaurants.

Paula serves as the Director of Accounts at Glass Doctor of Atlanta, bringing over five years of expertise in the glass and glazing industry. She excels in managing commercial accounts, fostering strategic partnerships, and overseeing projects from start to finish with precision and care. Known for her strong client relationships and commitment to seamless project execution, Paula is a trusted partner to every client she serves. Outside of work, she cherishes time with her family and takes great joy in her role as a grandmother.

Graciela is the warm and welcoming face of Glass Doctor of Atlanta, bringing over five years of customer service expertise to the team. In addition to greeting and assisting customers, she also serves as a sales representative, providing accurate quotes and personalized support. Valued for her attentive listening, calm demeanor, and clear communication, Graciela takes pride in guiding customers toward the best solutions for their needs. Outside of work, she treasures spending quality time with her family.

• Sebastian resides in Rex, GA.
• Joined the Glass Doctor team in 2022.

As a Neighborly glass specialist, Sebastian is focused on repairing, maintaining, and enhancing your home and business glass with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Sebastian shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home and business glass are in good hands.

• Duke resides in College Park, GA.
• Joined the Glass Doctor team in 2022.

As a Neighborly glass specialist, Duke is focused on repairing, maintaining, and enhancing your home and business glass with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Duke shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home and business glass are in good hands.

• Jonathan resides in Peachtree Corners, GA.
• Joined the Glass Doctor team in 2022.

As a Neighborly glass specialist, Jonathan is focused on repairing, maintaining, and enhancing your home and business glass with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Jonathan shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home and business glass are in good hands.

• Adam resides in Hoschton, GA.
• Joined the Glass Doctor team in 2023.

As a Neighborly glass specialist, Adam is focused on repairing, maintaining, and enhancing your home and business glass with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Adam shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home and business glass are in good hands.

• Juan resides in Sugar Hill, GA.
• Joined the Glass Doctor team in 2020.

As a Neighborly glass specialist, Juan is focused on repairing, maintaining, and enhancing your home and business glass with service you can count on. She will perform her job with excellence and provide you quick and reliable customer service. Juan shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home and business glass are in good hands.

• Juan speaks Spanish and English.

• Lance resides in Marietta, GA.
• Joined the Glass Doctor team in 2025.

As a Neighborly glass specialist, Lance is focused on repairing, maintaining, and enhancing your home and business glass with service you can count on. She will perform her job with excellence and provide you quick and reliable customer service. Lance shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home and business glass are in good hands.

• Carlos resides in Snellville, GA.
• Joined the Glass Doctor team in 2017.

As a Neighborly glass specialist, Carlos is focused on repairing, maintaining, and enhancing your home and business glass with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Carlos shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home and business glass are in good hands.

• Carlos resides in Buford, GA.
• Joined the Glass Doctor team in 2021.

As a Neighborly glass specialist, Carlos is focused on repairing, maintaining, and enhancing your home and business glass with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Carlos shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home and business glass are in good hands.

• Carlos speaks Spanish and English.

• Steven resides in Stockbridge, GA.
• Joined the Glass Doctor team in 2024.

As a Neighborly glass specialist, Steven is focused on repairing, maintaining, and enhancing your home and business glass with service you can count on. She will perform her job with excellence and provide you quick and reliable customer service. Steven shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home and business glass are in good hands.

• Chase resides in Conyers, GA.
• Joined the Glass Doctor team in 2019.

As a Neighborly glass specialist, Chase is focused on repairing, maintaining, and enhancing your home and business glass with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Chase shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home and business glass are in good hands.

• Giner resides in Auburn, GA.
• Joined the Glass Doctor team in 2022.

As a Neighborly glass specialist, Giner is focused on repairing, maintaining, and enhancing your home and business glass with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Giner shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home and business glass are in good hands.

• Clinton resides in Marietta, GA.
• Joined the Glass Doctor team in 2022.

As a Neighborly glass specialist, Clinton is focused on repairing, maintaining, and enhancing your home and business glass with service you can count on. She will perform her job with excellence and provide you quick and reliable customer service. Clinton shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home and business glass are in good hands.

• Chris resides in Stone Mountain, GA.
• Joined the Glass Doctor team in 2018.

As a Neighborly glass specialist, Chris is focused on repairing, maintaining, and enhancing your home and business glass with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Chris shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home and business glass are in good hands.

• Billy resides in Flowery Branch, GA.
• Joined the Glass Doctor team in 2003.

As a Neighborly glass specialist, Billy is focused on repairing, maintaining, and enhancing your home and business glass with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Billy shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home and business glass are in good hands.

• Jake resides in Roswell, GA.
• Joined the Glass Doctor team in 2024.

As a Neighborly glass specialist, Jake is focused on repairing, maintaining, and enhancing your home and business glass with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Jake shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home and business glass are in good hands.