Meet the Team at Glass Doctor of Burnaby

John drives the big picture. He’s the creative force behind our purpose, culture, and long-term direction—always thinking ahead and asking the deeper questions. From key relationships to future strategy, John inspires the team to build something meaningful, keeping our mission focused and our growth intentional.

Ryan ensures the day-to-day turns into results. With sharp judgment and a strong sense of accountability, he aligns people, processes, and priorities across the business. Whether it’s solving problems, executing plans, or fine-tuning systems, Ryan brings structure and momentum to everything we do.

Nicole leads our people operations with a steady hand and a heart for the team. From hiring and onboarding to training and career development, she brings structure, clarity, and consistency to every touchpoint. Behind the scenes, Nicole ensures policies, payroll, safety, and culture are all handled with care and precision—making our workplace stronger and more connected.

Angelo brings a dependable, detail-oriented approach to managing commercial projects from start to finish. He builds strong relationships, ensures clear communication, and follows through on every commitment. Whether coordinating with clients or collaborating with internal teams, Angelo helps keep projects moving smoothly with care, consistency, and professionalism.

Trevor brings fresh thinking and genuine curiosity to every customer conversation. He’s quick to ask thoughtful questions and offer creative solutions, making each interaction personal and meaningful. With a naturally people-oriented approach, Trevor helps build lasting connections while supporting the team with insight and care.

Avneet brings consistency, warmth, and precision to every interaction at the front desk. She keeps jobs moving, parts received, and customers supported — all while maintaining a calm, professional presence. Known for her follow-through and helpful attitude, Avneet plays a key role in ensuring our front-line experience is both smooth and memorable.

Susan brings a strong background in insurance and plays a key role in keeping our operations running smoothly. She manages our fleet, coordinates uniforms, and oversees all accounting functions, ensuring accuracy and efficiency in every detail.

Alain is our Glass Logistics Coordinator and Dispatcher, managing the movement of glass from suppliers to our shops and job sites while coordinating daily schedules for our technicians. He oversees orders, delivery timelines, inventory flow, and dispatching to keep projects on track. With a detail-oriented approach and strong communication skills, Alain ensures our team has what they need, when they need it, and that jobs are assigned efficiently.

Evie is a Customer Service and Sales Representative, helping customers find the right solutions for their glass needs. She handles incoming inquiries, prepares quotes, and coordinates with our technicians to ensure a smooth process from first call to completed job. Evie is known for her friendly approach and ability to make customers feel at ease.

David joined Glass Doctor in 2025 and resides in Vancouver.

• Rashid resides in Surrey, British Columbia.
• Joined the Glass Doctor team in 2017.

As a Neighborly glass specialist, Rashid is focused on repairing, maintaining, and enhancing your home and business glass with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Rashid shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home and business glass are in good hands.

• Paramraj resides in Delta, British Columbia.
• Joined the Glass Doctor team in 2024.

As a Neighborly glass specialist, Paramraj is focused on repairing, maintaining, and enhancing your home and business glass with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Paramraj shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home and business glass are in good hands.

• Simran resides in Abbotsford, British Columbia.
• Joined the Glass Doctor team in 2025.

As a Neighborly glass specialist, Simran is focused on repairing, maintaining, and enhancing your home and business glass with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Simran shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home and business glass are in good hands.