A 5-year warranty for installed glass sealed (IGU) units:
Common Coverage Areas
- Glass Seal Failure: If the hermetic seal between panes fails, leading to moisture buildup, fogging, or staining inside the glass
- Material Defects: Any flaws in the glass itself, such as cracks, chips, or distortion caused by manufacturing defects *Covered if noticed the same day.
- Insulating Properties: For gas-filled units (like argon), our warranty guarantees that the insulating performance won’t degrade significantly over time up to 5 years.
- Low-E or Coated Glass Deterioration: If coatings degrade and obstruct visibility or performance
- Hardware and Moving Parts: If your installation includes operable windows, locks, or balance systems, these components may be covered for defects or failure (one year limited warranty).
- Supply Only: If the windows were purchased as a supply only product, then we will not cover the installation or labor for warranty replacement
Exclusions
- Accidental Breakage: Not Covered
- Natural Disasters or Vandalism: Damage from storms, earthquakes, or intentional harm is not covered.
- Improper Use or Modifications: Using thermal drapes or shading, tinting, or film that cause stress on the glass will void the warranty.
- Structural Movement: If the building shifts and causes strain on the glass unit, that is not included and may alternatively be covered by your home warranty.
1 YEAR WORKMANSHIP COVERAGE
- Workmanship Issues: Problems resulting from improper installation, such as misalignment or poor sealing, may be covered if they affect performance or safety.
