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Windshield Repair & Replacement Services in Johnson City, TN

Glass Doctor of Johnson City, TN can repair most chipped windshields. Cracks longer than three inches generally require an immediate need for windshield replacement to retain the structural integrity of your vehicle and the safety of its occupants.

Windshield Repair & Replacement Services in Johnson City, TN
Glass Doctor professional preparing to install a new windshield.

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Determine If You Need a Windshield Repair or Replacement

  1. Determine if the windshield can be repaired using these indicators:

    Size: Though there are a few exceptions, chips larger than 3/8-inch, chips that can’t be covered by a -quarter or crack more than three inches long generally require windshield replacement.

    Location: Is the chip located within the critical vision area? Chips or cracks located in your line of vision or spread to the edge of the windshield require replacement. The city of Johnson City, TN deems this to be an unsafe vehicle, which is against Tennessee laws, and you can be ticketed. It’s important to note that some completed repairs often are not invisible, and in some cases, a slight outline of the repair area may remain visible.

    Time: The longer you leave chips and cracks unaddressed, the more likely dirt will build up, making it difficult to perform a successful repair, resulting in windshield replacement is necessary.

    ADAS : If you have Advanced Driver Assistance Systems (ADAS) and the chip is in front of a camera or sensor, the windshield must be replaced, and the ADAS camera must be calibrated.

    2. If your windshield can be repaired, remove dirt and debris from the damaged windshield.

    3. Ensure the windshield is dry and enlist a professional to perform the chip repair. Refrain from completing the repair in extreme temperatures.

    4. To repair your windshield, a special chemically-based resin designed to bond to the PVB (polyvinyl butyral) layer of the windshield is injected into the damaged area.

    5. After injection, the resin is cured using a special UV light within a predetermined range of light.

    6. Excess resin is removed in a manner that prevents further damage.

    7. Your windshield is then polished to a clear finish.

Glass Doctor recommends windshield repair over replacement due to the following factors:

  • Time: Glass Doctor Johnson City, TN service professionals typically complete windshield repairs within an hour.
  • Price: Windshield repair is far less expensive than replacing the whole windshield.
  • Insurance Advantages: Because windshield repair is less expensive, many Johnson City, TN insurance companies will waive your deductible and pay for the repair and sometimes event replacement. It is best to check your insurance policy or call your agent.

In the event of a serious chip or crack, timely windshield replacement is essential to your safety. According to the Auto Glass Safety Council (AGSC), a windshield provides up to 80 percent of the structural integrity in a rollover accident depending on the car’s make and model.

Glass Doctor professionals installing a new windshield.

Your Local Glass Doctor Experts

As a locally owned and operated business, we proudly service homeowners, businesses, and vehicle owners. From design consultations to installations and repairs, our professionals can service your business' storefront glass doors and windows, your home's double-pane windows, and so much more. We also provide a wide selection of auto glass care services, including windshield repair and replacement.

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Customer Testimonials

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    Glass Doctor installed the most perfect shower enclosure I've ever seen. Ahead of schedule, on budget, exactly what was ordered. This was a GREAT deal. Thank you.

    Dennis B.
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    Props to Glass Doctor for taking care of my car window. Showed up on time, got it done quickly and priced right. They have my recommendation.

    Paul O.
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    I had a break-in at a business so I called the Glass Doctor. They were very nice and were able to get out to me first thing that morning and replace the glass in a very timely manner. The glass door looks great. I would recommend them to anyone.

    Amanda S.
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    We just had Glass Doctor fix our panes, 8 in our house. They do beautiful professional work. I recommend them to everyone. Our windows were 3 panes thick and the seals broke. There was steam in between the glass and it looked chalky.

    Donna L.
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Glass Doctor of Johnson City TN

We proudly serve the following areas with expert glass repair and replacement.

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    • To avoid damage to the paint and bonding surface, a professional will carefully remove your windshield.
    • A windshield meeting the Auto Glass Replacement Safety Standard (AGRSS) is selected for installation.
    • The new windshield is installed following procedures recommended by the AGSC. The recommended one-hour drive-away time for passenger safety is observed, allowing the adhesive to cure for safe drive-away time.
    • Upon completion of a job, a Glass Doctor technician will review the Windshield Protection Plan, which states if your new windshield is damaged within 12 months, we will repair chips and cracks free of charge.

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At Glass Doctor, we have over 60 years of experience as a respected leader in the glass service industry. Our dynamic work environment allows team members to thrive, offering flexible scheduling, generous pay, and opportunities for professional growth. We are committed to excellence and treat our employees with the same respect and integrity that we extend to our customers.

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Service You Can Trust!

Let us know how we can help you today.