Meet the Team at Glass Doctor of Atlanta

David and Meagan Nash bought Glass Doctor in 2017. David has over 20 years experience in the glass industry starting out as a technician. They reside in Sugar Hill with their two kids. The Nashes value family, quality service, and a strong team culture. Their top focus is taking great care of both their customers and staff. When not working, they enjoy taking jeep rides, boating, & playing with their kids.

With 39 years in the glass industry, Frank Coulter brings a wealth of experience to Glass Doctor of Atlanta. While his responsibilities are many, he dedicates much of his day to leading the dispatching process. Outside of work, Frank enjoys running and spending time with his wife and their three dogs.

Caitlin is the Operations Manager at Glass Doctor of Atlanta, bringing 13 years of customer service expertise and a talent for keeping operations running smoothly—when she’s not optimizing processes, she enjoys traveling, culinary treats with her husband, and spending time with family, friends, and her two dogs.

Paula serves as the Director of Accounts at Glass Doctor of Atlanta, bringing over five years of expertise in the glass and glazing industry. She excels in managing commercial accounts, fostering strategic partnerships, and overseeing projects from start to finish with precision and care. Known for her strong client relationships and commitment to seamless project execution, Paula is a trusted partner to every client she serves. Outside of work, she cherishes time with her family and takes great joy in her role as a grandmother.

Andrew oversees technician management and materials ordering at Glass Doctor of Atlanta, bringing seven years of experience in order entry and workflow coordination. He specializes in streamlining operations and ensuring efficient service delivery, earning a reputation for his strong organizational skills. Outside of work, Andrew enjoys traveling to new countries and exploring different cultures.

Jalen is a member of the Dispatch Department at Glass Doctor of Atlanta, bringing six years of experience in the glass industry. He specializes in critical thinking and problem-solving, earning a reputation for his reliability and dedication. Outside of work, Jalen enjoys watching sports.

Robert serves as Sales Manager at Glass Doctor of Atlanta, overseeing the day-to-day operations of the inside sales team. With two years of experience in the glass industry, he specializes in both flat and shower glass products, earning a reputation for his consistency, accuracy, and product expertise. Outside of work, Robert enjoys fishing and spending time with his dog at the park.

David

Steven is the Outside Sales at Glass Doctor of Atlanta bringing 11 years of experience in sales and a strong focus on customer service. Bilingual and team-oriented, he enjoys building relationships, solving problems, and creating great experiences for every client. Outside of work, Steven loves listening to music, dancing, sports, and spending time with his three dogs and close friends.

Nautica is an Apartments Account Manager at Glass Doctor of Atlanta, bringing three years of experience in the glass industry with a focus on apartment and multi-family housing. She specializes in sales and client relationship management, consistently exceeding sales goals while delivering exceptional service. Outside of work, Nautica enjoys traveling, crafting, and spending time with family and friends.

Clay is the Residential Account Manager at Glass Doctor of Atlanta. He manages single-family home accounts. He specializes in client relations and coordinating glass repair and replacement projects, earning a reputation for his dedication to customer satisfaction. Outside of work, Clay enjoys spending playing video games, knitting, and going to the mall.

Graciela is the warm and welcoming face of Glass Doctor of Atlanta, bringing over five years of customer service expertise to the team. In addition to greeting and assisting customers, she also serves as a sales representative, providing accurate quotes and personalized support. Valued for her attentive listening, calm demeanor, and clear communication, Graciela takes pride in guiding customers toward the best solutions for their needs. Outside of work, she treasures spending quality time with her family.

Victoria is a Sales Representative at Glass Doctor of Atlanta bringing over 10 years of customer service expertise. She takes pride in making sure the customer is guided through the quoting process smoothly. Outside of work, she treasures the quality time she has with family and friends.

Mr.James has been with Glass Doctor for over 30 years and is truly the "Glass Guru".

• Sebastian resides in Rex, GA.
• Joined the Glass Doctor team in 2022.

As a Neighborly glass specialist, Sebastian is focused on repairing, maintaining, and enhancing your home and business glass with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Sebastian shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home and business glass are in good hands.

• Jonathan resides in Peachtree Corners, GA.
• Joined the Glass Doctor team in 2022.

As a Neighborly glass specialist, Jonathan is focused on repairing, maintaining, and enhancing your home and business glass with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Jonathan shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home and business glass are in good hands.

• Juan resides in Sugar Hill, GA.
• Joined the Glass Doctor team in 2020.

As a Neighborly glass specialist, Juan is focused on repairing, maintaining, and enhancing your home and business glass with service you can count on. She will perform her job with excellence and provide you quick and reliable customer service. Juan shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home and business glass are in good hands.

• Juan speaks Spanish and English.

• Lance resides in Marietta, GA.
• Joined the Glass Doctor team in 2025.

As a Neighborly glass specialist, Lance is focused on repairing, maintaining, and enhancing your home and business glass with service you can count on. She will perform her job with excellence and provide you quick and reliable customer service. Lance shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home and business glass are in good hands.

• Carlos resides in Snellville, GA.
• Joined the Glass Doctor team in 2017.

As a Neighborly glass specialist, Carlos is focused on repairing, maintaining, and enhancing your home and business glass with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Carlos shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home and business glass are in good hands.

• Carlos resides in Buford, GA.
• Joined the Glass Doctor team in 2021.

As a Neighborly glass specialist, Carlos is focused on repairing, maintaining, and enhancing your home and business glass with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Carlos shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home and business glass are in good hands.

• Carlos speaks Spanish and English.

• Steven resides in Stockbridge, GA.
• Joined the Glass Doctor team in 2024.

As a Neighborly glass specialist, Steven is focused on repairing, maintaining, and enhancing your home and business glass with service you can count on. She will perform her job with excellence and provide you quick and reliable customer service. Steven shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home and business glass are in good hands.

• Chase resides in Conyers, GA.
• Joined the Glass Doctor team in 2019.

As a Neighborly glass specialist, Chase is focused on repairing, maintaining, and enhancing your home and business glass with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Chase shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home and business glass are in good hands.

• Giner resides in Auburn, GA.
• Joined the Glass Doctor team in 2022.

As a Neighborly glass specialist, Giner is focused on repairing, maintaining, and enhancing your home and business glass with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Giner shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home and business glass are in good hands.

• Clinton resides in Marietta, GA.
• Joined the Glass Doctor team in 2022.

As a Neighborly glass specialist, Clinton is focused on repairing, maintaining, and enhancing your home and business glass with service you can count on. She will perform her job with excellence and provide you quick and reliable customer service. Clinton shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home and business glass are in good hands.

• Chris resides in Stone Mountain, GA.
• Joined the Glass Doctor team in 2018.

As a Neighborly glass specialist, Chris is focused on repairing, maintaining, and enhancing your home and business glass with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Chris shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home and business glass are in good hands.

• Billy resides in Flowery Branch, GA.
• Joined the Glass Doctor team in 2003.

As a Neighborly glass specialist, Billy is focused on repairing, maintaining, and enhancing your home and business glass with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Billy shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home and business glass are in good hands.

• Jake resides in Roswell, GA.
• Joined the Glass Doctor team in 2024.

As a Neighborly glass specialist, Jake is focused on repairing, maintaining, and enhancing your home and business glass with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Jake shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home and business glass are in good hands.

• Ray resides in Lawrenceville, Georgia.
• Joined the Glass Doctor team in 2020.

As a Neighborly glass specialist, Ray is focused on repairing, maintaining, and enhancing your home and business glass with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Ray shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home and business glass are in good hands.

• Ray speaks English and Spanish.

• Matt resides in Jonesboro, Georgia.
• Joined the Glass Doctor team in 2025.

As a Neighborly glass specialist, Matt is focused on repairing, maintaining, and enhancing your home and business glass with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Matt shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your home and business glass are in good hands.

• Michael resides in Lithonia, GA.
• Joined the Glass Doctor team in 2026.

As a Neighborly glass specialist, Michael is focused on installing, repairing and replacing your auto glass with service you can count on. He will perform his job with excellence and provide you quick and reliable customer service. Michael shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your auto glass is in good hands.